Nelson the printer celebrated a significant milestone today. It has officially printed it's 100,000th print.
Total Pages & Sheets=Pages:100386, Sheets:71824
This milestone is especially significant because it has been reached without a single service call that has required an onsite technician. While we have had a few service calls, they were all addressed on the phone, and repaired using user-serviceable parts. Our hope when we brought Nelson on board was that we could take more ownership of the repair process and be less dependent on service technicians. I'd call it a success. Thanks Nelson, here's to the next 100,000 prints.
11.07.2008
Nelson Turns 100,000!
Posted by Matt Laufer at 12:01 PM
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Reaching 100,000 prints with no onsite service calls is a testament to the quality of your machines and, more importantly, to Nelson's expertise. It's so smart to prioritize user-serviceable parts and build internal expertise. It really speaks to a long-term vision for sustainability and cost-effectiveness. It reminds me a bit of how cleverly designed some simple games are, like Monkey Mart, where the mechanics are intuitive and easy to grasp, contributing to their longevity and enjoyment. Congratulations to Nelson and the whole team! Here's to many more successful prints and continued self-sufficiency.
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