I'm a huge fan of Cisco. Their product support is second to none in the industry. I often wonder what they have figured out that every other tech vendor in the world can't. They just have the whole thing down. They always have the answers, they always get the problem solved. I once got them to deliver a new firewall at 3am. As it turned out there was no problem with the firewall we were using, but they showed up at 3am just in case. If I could have them wire my home for audio, video, security, and control, I would. In Dubai, they did just that. This story goes into more detail on the the project. Read more.